We are committed to ensuring that your privacy is protected. Below, we’ve outlined the procedures we have in place to safeguard your privacy, ways we use the information we collect as well as ways to limit the use of this information according to your preferences.


    1. This Website Privacy Policy (“Privacy Policy“) is provided by Hardie Property (as defined under the Terms and Conditions) and pertains to the personal information which Hardie Property may from time to time collect from you when you access and/or use the Website (www.hardieproperty.com).
    2. Hardie Property is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use personal information we collect about you and how you can instruct us if you prefer to limit the use of that information.
    3. In this Privacy Policy the term “third parties” means persons, firms or companies which are not subsidiaries of or otherwise associated with Hardie Property.

    1. Whilst using the Website, Hardie Property may electronically collect, store and use certain “personal information” about you as is set out in this Privacy Policy. The term “personal information” shall bear the same meaning under this Privacy Policy as defined in the Protection of Personal Information Act, 4 of 2013.
    2. In using and/or accessing the Website you may provide us with (or we may, from time to time, require you to provide us with) certain “personal information” which may include, but is not limited to, information pertaining to your:
      1. name and surname;
      2. email address; and
      3. mobile number.

    1. The Website uses “cookies” or similar technology through which we may automatically collect personal information about you (being your name, surname, email address and mobile number). “Cookies” will further be used to record the properties that you have browsed. We collect this information in order that we may show those properties to you again and provide you with recommendations based on your search criteria. Please see the terms and conditions applicable to “Cookies” under our Terms and Conditions.
    2. You can set your browser to notify you when you are sent a “Cookie”, giving you the chance to decide whether or not to accept it.  If you accept a “cookie” or fail to deny the use of “cookies”, you consent to our use of your personal information collected using “cookies” (subject to the provisions of this Privacy Policy and the Terms and Conditions).
    3. The Website also utilises remarketing (or similar audiences) in Google AdWords, allowing us to show ads to users who have previously visited the Website as they browse the Web. In other words, if you visit our Website and then visit another unrelated website, an ad for our Website may be shown on that site. Through this we are able to present you with highly relevant advertisements and offers across the Web.
    4. The remarketing tag is placed across all non-sensitive pages on our Website. When you visit different pages, your “cookie” identity is added to the remarketing list.
    5. If you do not accept Google’s use of “cookies” you can opt out of Google’s use of “cookies” by visiting Google’s Ads Settings by clicking on: http://www.google.com/settings/ads.  Alternatively you can opt out of a third-party’s use of cookies by visiting the Network Advertising Initiative opt-out page by clicking on: http://www.networkadvertising.org/choices/.

    1. If you share our Website or Website Content (as defined under the Terms and Conditions) on any social media (such as Facebook or Instagram) your personal information (e.g. your name and the fact that you are interested in anything advertised or displayed on the Website) will be visible to all the visitors of your personal webpage on Facebook and/or Instagram.
    2. When you use social media websites the terms and conditions (including the privacy policy/ies) of such social media website/s will apply to you.
    3. Hardie Property is not responsible for the processing of personal information or the privacy policy/ies of such social media website/s. This Privacy Policy is therefore not applicable to such social media website/s.
    4. If you disclose your personal information to a third party such as Facebook or Instagram, Hardie Property will not be liable for any loss or damage, howsoever arising (whether direct, indirect or consequential), suffered by you as a result of the disclosure of your personal information to such third parties. This is because Hardie Property do not regulate or control how such third parties use your personal information. You should always ensure that you read and understand the privacy policies of such third parties / social media website/s.

    1. We have a Facebook page. When you communicate with us through our Facebook page (for example, when you post a comment, upload media, send a personal message or become a fan of us by clicking the “Like” button) we may receive personal information about you (such as your (user) name, profile photo, your hometown, your email address and/or your gender). The manner in which your personal information is used will be described in the applicable Facebook privacy policy. You should read the Facebook privacy policy together with this Privacy Policy and the terms of use and/or other privacy statements on Facebook.
    2. Hardie Property encourages you to carefully read the Facebook privacy policy, terms of use and other privacy statements on Facebook which may differ from this Privacy Policy.

    1. Hardie Property will only use your personal information to compile the Website, provide you with information, communicate with you, respond to enquiries made by you, manage our relationship with you and provide services or marketing material to you, including alerts on new property for sale or rent matching your search criteria (where you have opted to receive such material or submitted your details to receive regular information from us via email).
    2. Further to the above, by using the Website, you consent to Hardie Property using or disclosing your personal information for purposes of:
      1. statistical and/or data analysis;
      2. processing any contact, communication or transaction which you have initiated, requested or otherwise indicated an interest in;
      3. the ordinary course of Hardie Property’s business; and
      4. promotion and marketing.
    3. We or our agents and/or sub-contractors may contact you by post, email or telephone from time to time to ask you for your feedback and comments on our services. On each occasion you will be provided with the option to “opt-out”.
    4. Hardie Property will not disclose your personal information to anyone except as provided for in this Privacy Policy. We may, however, need to disclose your personal information to Hardie Property employees, agents and/or third party service providers who require such information to carry out their duties or otherwise in instances where this is pursuant to a contact, communication or transaction that you have initiated or requested.
    5. Your personal information may, in the ordinary course of business, move between different companies or business units in Hardie Property. This may involve the transfer of your personal information outside the borders of South Africa, provided that the disclosure of your personal information shall be in accordance with the purpose for which the personal information was collected from you. There may also be situations where the law requires us to disclose your personal information. In all other situations, Hardie Porperty will not disclose your personal information without giving you prior notice thereof and an opportunity to give your consent thereto where required.
    6. Hardie Property will not use your personal information for any purpose (other than as stated above) without your consent.

    1. In the event that Hardie Property’s business is sold or integrated with another business your personal information may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business. We will use commercially reasonable efforts to notify you (by posting on the Website or via an email sent to your email address provided to us) of any such change.

    1. You acknowledge that the Internet is not a secure medium; however, we have put in place various security measures to protect your personal information.
    2. Hardie Property takes security and privacy of your personal information seriously and we have internal procedures in place which cover storage, access and disclosure of your personal information.
    3. We will ensure that all Hardie Property employees, agents and/or third party service providers having access to your personal information are bound by appropriate confidentiality and non-use obligations in relation to your personal information.

    1. Whilst reasonable care is taken to ensure that the information contained on the Website is accurate, we cannot guarantee the accuracy thereof.
    2. All erf and building size values which may be displayed on the Website are displayed as approximate size values and Hardie Property makes no representation nor gives any warranty that the erf and building size values are accurate and/or up to date.
    3. Hardie Property provides the Website on an “as is” and “as available” basis and makes no representations or warranties of any kind (express or implied) with respect to the Website or the Website Content (including, but not limited to any pictures, photographs of properties, text, graphics, advertisements, files, links, financial calculators, currency conversion; erf and building size/s, general property information or other items on the Website) and disclaims all representations and warranties.
    4. In addition, we make no representation nor give any warranty, undertaking or term (either express or implied) as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses, Trojans, bombs, time-locks or any other data code or harmful mechanisms (which has the ability to corrupt or affect the operation of the Website or our systems) of the Website Content.
    5. We make no representation nor give any warranty that the Website Content will be accurate, up to date, uninterrupted or error free.
    6. Hardie Property cannot be held liable for any inaccurate information or content published on the Website save where such liability arises from the gross negligence or wilful misconduct of Hardie Property.
    7. Hardie Property shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the Website and/or the Website Content; or your inability to use the Website and/or the Website Content, and/or any unlawful activity on the Website and/or third party links.
    9. Nothing on the Website shall be regarded or taken as financial, investment or property advice. The information contained on the Website may not be relied upon in connection with any financial, investment or property decision you may make.
    10. Please contact us to report any possible Website malfunctions or errors by way of email to info@hardieproperty.com.

    1. Should your personal information change or if you would like to review or delete your personal information you should do this directly with Hardie Property:
      1. You may contact as at info@hardieproperty.com  to correct or de-identify your personal information. Upon receipt of such request, we shall, as soon as is reasonably practicable:
      2. correct your personal information;
      3. de-identify your personal information;
      4. provide you with evidence in support of the personal information held by us; or
      5. where agreement cannot be reached, and if you so request, take such steps (as are reasonable in the circumstances) to attach your personal information, in such a manner that it will always be read with your personal information, an indication that a correction of your personal information has been requested but has not been made by us.
    2. We shall provide you with reasonable confirmation that the abovementioned actions (whichever may be applicable) have taken place.

    1. By visiting our Website, you consent to us using your personal information as set out in this Privacy Policy.
    2. Hardie Property has a global reach. As such, there is a possibility that your personal information may have to be transferred to countries outside of South Africa. Insofar as your information may be transferred outside of South Africa, Hardie Property shall take reasonable organisational and/or contractual measures to ensure that your personal information is processed by such third parties for the purposes for which it has been provided to us and that the required levels of protection have been implemented by such third parties to safeguard your personal information. By using the Website and submitting your personal information to us, you consent to your personal information being transferred outside of South Africa.

    1. Should you not wish to receive any marketing and promotional or other information from Hardie Property, you may request Hardie Property to cease sending you such information or request that your personal information be removed from our database or mailing list at any time. You will have the right to opt-out of receiving any communications from Hardie Property by notifying Hardie Property in writing.

    1. We may change our Privacy Policy in our sole discretion and at any time without informing you thereof in writing. It is your responsibility to visit the Website periodically to review the Privacy Policy to which you are bound. If we change our Privacy Policy we will post the changes on the Website so that you may be aware of the personal information we collect and how we use it at all times.

    1. All comments, questions, concerns or complaints regarding your personal information or this privacy policy, should be forwarded to us by using the contact details in the Terms and Conditions.
    2. The information officer for Hardie Property is Marlene Cockerell, Principal and Compliance Officer (Residential).